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Except for some basic qualification criteria, all normal employee selection steps are marginally effective. The research is clear, long-standing, and consistent: you just can't pick 'em. Not from an online form, resume, referral, regular interview, or group interview. The staffing process has plenty of procedures and justifications. But they don't have predictive validity. You may wonder if high-paid headhunters are any better. Nope. Clueless, just like everyone else, but very good at covering it up. I've pressed a lot of hiring managers about how they really choose employees. The factors they actually use to select one candidate over another - are just made up.
Cover a piece of paper with just 4 fingers, not your hand. That represents the largest amount of useful information people have before they hire or reject you. All the white space stands for pure guessing. No wonder they get it wrong 90% of the time. So, in a vacuum of true information, people decide with intuition, superstition, and mumbo-jumbo. After all, when you are only looking for one person, and there are lots of candidates to weed out, any reason at all will reduce the pile.
Hiring decisions are 90% inaccurate. It is fully documented fact.
To be more precise: intra-rater reliability is high; inter-rater reliability is low. Validity cannot be higher than reliability.
For mid-and upper level salary workers, it's the 2 to 1 rule. This rule applies across the broad range of industries and job functions. Roughly 67% of the work is done by 33% of the workers. Just look around. Two-thirds of the value is generally accomplished by one-third of the employees. The top half is twice as productive as the other half. If hiring procedures actually selected only good employees, this would not be true. Enough said on that.
Imagine a town of blind people with a big art museum. These blind people are rich. And they desperately need paintings. What would you do? How would you sell to them? All the other salespeople have strange ideas which they picked up from the blind themselves and their art brokers (also blind). A painting's frame is very important it seems…
Now, most job seekers are snake bit with the superstitions that surround the hiring rituals. Well, Hello? This is business. By the way, sales techniques work. But even sales and marketing pros have a hard time converting their expertise to their own job searches. Sales and marketing principles method work especially well on the blind, desperate, and demoralized. Hiring Managers may try everything, but nothing works. One must accept the reality that "sometimes I choose someone good and sometimes, I can never tell." Hiring Managers, put on a good front, but there is nothing there except the power to choose. Remember, no predictive validity. Staffing people are always talking about the "match" between person and job. But what traits to use? Technical competence? Yes, but that not usually why people are poor performers.
There are actually valid factors, that vary up and down with people and that vary up and down with jobs. To identify those factors and your place on them, is a message worth conveying. For candidates to detect and assert these valid fit factors gives a calming reassurance to demoralized hiring managers. They won't know why, but you can convincingly prove that you really aren't a turkey, and probably won't be another hiring mistake. You can describe yourself as a match in ways that HR and job descriptions don't attempt. The research has spoken; we have the answers, the factors. You can honestly make the compelling case that you are the ideal candidate. And prove it to the skeptical so that they believe in you too. |
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